Q: I want to start using "all-natural" products, but don't know where to start. Can you guide me?
A: Yes - I felt the same way!
The beauty market is complicated enough and now companies play out words like "all-natural", "organic", "good for you" on almost every ad - without any true definition of what those words mean in relation to beauty. So I follow these 3 rules:
If you can't pronounce the ingredients then don't buy it.
If you don't feel safe consuming the product then don't put it on your skin.
Truly "all-natural" "organic" products feel different than what you are used to.
So we recommend to start by using the CreekBaby Coco-Olive Facial Creme at night as a cleanser/makeup remover and go from there!
Q: Is my product ruined if it arrived melted or frozen?
A: No, it is perfectly normal
Because our ingredients are "all-natural" and contain no fillers they adjust to the surrounding temperature. If it melts during shipping, just throw it in the freezer or fridge until it solidifies. If it is hard as a rock just let it sit at room temperature for a few hours.
Q: Are CreekBaby skin care and cosmetic products safe to use while I'm pregnant?
A: Yes! In fact that is why I started making them.
I was pregnant and wanted something that was organic, but also unscented and simple, so I knew exactly what I was putting on my skin. Even though our products are made for women and men with sensitive skin, they are safe for little ones as well.
Q: How much is shipping?
A: Shipping in the US is a flat rate of $6.75 and orders over $55 Ship FREE!
Also we offer worldwide shipping through USPS International Priority or DHL express and the cost for these depends on the shipping location.
Q: What is in your products?
We use a high quality, physically refined USDA organic coconut oil that is processed the “old way” by an expeller-pressed mechanical extraction versus most unscented coconut oils found in stores which are processed the modern way by chemical extraction, using solvent extracts.
A: Only USDA organic, all-natural and/or fair trade ingredients
No Synthetic Fragrances
No Synthetic Dyes
No Animal Testing
No Titanium Dioxide
Q: What is your return policy? Do you guarantee your products?
A: Yes - we provide 100% satisfaction or money back
For questions or comments, email: firstname.lastname@example.org
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